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Hello, I booked a flight to Paris and I need to reschedule my flight. My references number is ZYX324.
你好，我定了去巴黎的机票，但我需要改签我的航班。我的订单号是ZYX324。
Not a problem, ma'am, which day would you like to reschedule your flight to?
没问题，女士，您想把航班改到哪一天呢？
Do you have any flights available for the 18th of May?
你们有5月18日的航班吗？
I'm sorry ma'am, it looks like we have no available flights that day except for one red-eye flight.
抱歉，女士，看起来除了一个红眼航班外，那天我们没有其他的航班了。
Okay, I guess I don't have a choice then. Will there be any extra charges?
好吧，我想我别无选择了。会有额外的费用吗？
Yes, ma'am, you will need to pay a rescheduling fee of $45 dollars and the red-eye flight has an additional charge of $85 dollars.
是的，女士，您需要支付45美元的改期费，红眼航班的额外费用是85美元。
Ok. I accept the charge. Please go ahead and book the flight.
好的。我接受额外的费用。请帮我改签吧。
Ok, you are all set. I have booked your flight and I have sent an email with your confirmation number to your email address. Can I help you with anything else?
好了，已经帮您改签好了，并发邮件和您确认了。您还有别的事情需要帮助吗？
No, that should be all. Thank you.
就这些了。谢谢。
Grammar语法
Except
"Except" is a word that we use to show that something is not included in a list or a group. It is often used to indicate that one thing is different from or does not follow a pattern of others.
Except这个词我们用来表示某物不在列表或组中。它通常用来表示一件事物不同于其他事物或不遵循其他事物的模式。
For example, imagine that you are making a list of fruits that you like: apples, bananas, and oranges. If someone asks you, "Do you like all fruits?" you could answer, "I like most fruits, except for durian."
例如，想象你正在列一张你喜欢的水果清单:苹果、香蕉和橙子。如果有人问你:“你喜欢所有的水果吗?”你可以回答:“我喜欢大多数水果，除了榴莲。”
In today's program you probably noticed that we used "except for". When used to exclude something or someone from a group, "except" and "except for" are both fine.
在今天的节目中，你可能注意到我用了"except for"。当用来把某物或某人从一组中排除出去时，"except"和"except for"都可以。
However, when except is used as a conjunction, as in the phrase "The two brothers are a lot alike, except that Bob is much taller", "except for" should not be used.
然而，当except用作连词时，例如在短语“The two brothers are a lot alike, except that Bob is much taller”中，就不应该用except for。
